CardShift Privacy Policy

2.1 Personal Information

• Account Information: Username, password, email address, date of birth

• Location Data: Country, city, state, zip code, street

• Communication Data: Messages exchanged with other users

• User Reviews and Feedback: Ratings and comments about trading experiences

2.2 Binder Information

• Card Details: Information about cards in your “Binder” including name, set, edition, condition, and quantity

• Watchlist Information: Cards you're interested in acquiring (“Watchlist”)

• Trading History: Records of completed trades

• Card Scanned Images: Card images submitted through our card-scanning feature are temporarily sent to our servers for processing, then deleted afterwards

2.3 Technical Information

• Device Information: IP address, browser type, operating system

• Usage Data: How you interact with our platform

• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies

3.1 Core Services

• Create and manage your account

• Build and maintain your digital card binder

• Provide algorithmic matching with other traders

• Enable marketplace browsing and trading negotiations

• Facilitate in-person exchanges at stores

• Process submitted card images to provide card-scanning functionality

• Process subscription payments for premium features

3.2 Improve Our Platform

• Analyze usage patterns to enhance user experience

• Develop new features and functionality

• Troubleshoot technical issues

• Measure the effectiveness of our service

3.3 Communication

• Send notifications about potential trading matches

• Provide updates about your account and our services

• Deliver promotional content and special offers (with consent)

• Respond to your inquiries and support requests

4.1 With Other Users

• Limited profile information visible to potential trading partners

• Binder and watchlist data shared with matched users

• Communication through our messaging system

• Reviews and ratings visible to the community

• Suggested trading location information for stores identified through third-party location data

4.2 With Service Providers

• Third-party services that help operate our platform (e.g., hosting providers, payment processors)

• Analytics partners that help us understand platform usage

• APIs for card information and market value

4.3 Legal Requirements

• To comply with applicable laws and regulations

• To respond to legal process or government requests

• To protect our rights, privacy, safety, or property

6.1 Information We Delete

We permanently delete the following from our database:

• Date of birth

• Address

• Email address

• Username (replaced with an anonymized placeholder)

• Password

6.2 Information We Retain

We retain chat messages you exchanged with other users in trade conversations. However, we anonymize your identity: we replace your username with a generic placeholder (e.g., “Deleted User”) so that your messages are no longer tied to you. We do this to ensure that other users retain access to the conversation history they shared with you, which is necessary for dispute resolution, trade records, and continuity of our service.

If you want specific messages deleted before you delete your account, please delete them directly from the conversation.

6.3 Other Retention

We delete the personal information described in Section 6.1 and do not retain it for legal or security purposes. We may, however, retain other types of information for longer periods when required by law, such as transaction records, audit logs, or data subject to a legal hold. Database backups may retain your data briefly before being overwritten; once identifying information is removed, backup data is put beyond use and not processed for any other purpose.